This is no easy task – and there is no ‘one size fits all’ solution to create a food safety culture within a business – a programme that works for one FBO won’t necessarily work for another. Similarly, activities that work for one part of a business might need adapting for another. Tailoring might also be necessary for employees in different roles, in different locations or in any number of ways specific to the organization.
But perhaps the crucial factor in determining the strength of a food safety culture is the attitude and style of the local leadership. If the local restaurant manager doesn’t demonstrate a strong commitment to food safety, then it is unlikely that their employees will either, even if the senior management team at regional and head office recognises its importance.