BRINGING ORDER TO DISORDER SHOULD BE THE OBJECTIVE Setting a course for an organization that aligns with its mission, vision and values brings needed order to what would otherwise be described as disorder. Leadership plots the organization’s journey through defined processes that establish goals for the present and the future. The success of an organization depends on the leadership team consistently working with the crews to meet the defined goals utilizing defined metrics. Patient and employee safety culture is a key component.
EMS has made significant strides in organizational leadership; but not all leaders have defined and aligned plans to support their efforts. Those who have established goals which are supported by measurement, allow leaders and their teams to succeed both from a business and safety culture standpoint.