Food safety culture: What to do now that everyone is watching?

This year has brought nothing but huge changes for the world, especially for the food industry. Shutdowns, new operational models, and re-openings at this scale are new territory for us all. Even the definition of food safety culture has changed from “what you’re doing when no one is watching” to “what you do when everyone is watching.”

Customers and employees have their eyes open wider than ever before. Employees are watching to make sure you’re not taking their safety for granted, and customers are watching closely to make sure your employees’ actions don’t ring any alarm bells for health and safety.

Even though the definition of food safety culture has expanded, that doesn’t mean the purpose of food safety culture has changed. And the purpose of creating a food safety culture plan is to reap the benefits of employee buy-in, reduced risk, increased personal responsibility and ownership of food safety and customer experience, and more.