Ep. 59 What is the full story behind safety I and safety II (Part 3)?

Topics:

A recap of the chapters we’ve covered thus far. Chapter 6 Dealing with complexity, The role of resilience. Chapter 7 Correct and incorrect functions. Determining the cause of accidents in complex systems. The faulty definition of Safety II. The purpose of Safety II. Chapter 8 Recognizing, monitoring, and controlling performance variability. Why Hollnagel criticizes Safety I. Methods and techniques. Chapter 9 Hollnagel’s predictions about the creation of Safety III. Practical takeaways from the book. Quotes:

“So you think of Safety I just as it protects against lots of specific things, but it doesn’t protect against generic things that we haven’t specifically protected against.”

“The fact is…we can make some fairly reliable and valid conclusions about what happened leading up to something going wrong.”

“I think all theorists we should take seriously and not literally.”