Health and hygiene protocols guide produced for travel firms

The World Travel & Tourism Council (WTTC) has partnered with the Institution of Occupational Safety and Health (IOSH) to produce guidelines for integrating health and hygiene protocols into company culture at travel firms.

The From protocols to a safety culture guidelines follow on from the health and safety protocols WTTC released in 2020 in response to the Covid-19 pandemic, and are intended to help travel companies build consumer confidence around their health and hygiene practices, so that they will feel comfortable travelling once lockdown restrictions are lifted.

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The guidance looks at common health and hygiene pitfalls, provides a “toolkit” for managers – including sections on infection control and Covid-19 risk assessments – and offers specific advice for managers in customer-facing roles, including handling those who deliberately flout restrictions and controls.