‘Team effort needed’ to drive changes at Shropshire hospitals following staff survey concerns

It will take a team effort to drive forward change and address concerns raised by staff at Shropshire’s main hospitals, its board has been told. Questions in the 2020 NHS Staff Survey were divided into themes and the results show that the overall ‘safety culture’ score for Shrewsbury and Telford Hospital NHS Trust was the worst nationally.

Concerns were also raised in many other areas which scored lower than the national average.

Addressing the trust’s board of directors at a meeting yesterday, its chief executive Louise Barnett said the results were ‘poor’ and it was important to take action.

She said: “It’s important for the board to understand fully what our staff are saying, for us to commit to actions that we can continue to take to build that culture and safety culture within the organisation.

“Overall, our aim of course is to deliver high quality care, and to do that by supporting our staff.”

Director of workforce Rhia Boyode said the results were a ‘disappointing read’ in many aspects of the report.