The protracted COVID-19 pandemic is no longer just a disruption to the way we work but has transformed permanently the world of work, Chan Kok Seong, UOB’s group chief risk officer, says in an interview with finews.asia.
The future of work is shaping into a hybrid model that optimizes employee flexibility, autonomy and performance across locations. While much attention has been focused on enabling virtual teams through technology, it is important to balance the risks of remote working with productivity and agility.
A paper recently released by the Monetary Authority of Singapore and the Association of Banks in Singapore identified two key categories of risks for financial institutions: operational risks and people and culture risks, which all companies across sectors should note as they digitalize their businesses.