MIAMI, June 30, 2021 /PRNewswire/ – Breakthrough Service was founded by Stephanie Leger, Luis Gallotti, and Lisa Miller with years of experience at Forbes Travel Guide, AAA, Ritz-Carlton, and Four Seasons. They came together to create a disruptive hospitality program revealing the authenticity of the modern luxe traveler. The expertise of Breakthrough Service is helping guide all luxury properties from the ordinary to the extraordinary with world-class audits and personalized training programs.
As the hospitality industry celebrates the coming out of a year that has accelerated a diverse trend in the hospitality industry, personalization is still a driving force. Breakthrough Service dedication helps leaders and front-line team members provide a different approach tailored to the modern luxury traveler. The hospitality horizon has changed, and the partners at Breakthrough Service navigate through the changes. They look at the guests’ journey and how other areas such as the property story, ambiance, and safety culture engage with the guests.